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New England Society of Healthcare Strategy Fall Conference

Four generations of NESHS Presidents, including our own Wendy Weitzner. This past October, Innova’s Wendy Weitzner and Damiana Andonova attended the NESHS Conference “Breaking Our Own Rules: Provider-Initiated Disruption.” The event brought together strategic planning, business and network development, and design professionals in New England to hear from experts on how provider-led disruption manifested in […]

Innova @ HFSE 2019

          Several Innova team members attended the Health Facilities Symposium and Expo (HFSE) in September at the Boston Hynes Convention Center. The symposium brought together national leaders in healthcare operations, planning, engineering and design to share insights and research, update attendees on health facility trends and perspectives, as well as foster […]

Strategically Prioritizing Facility Capital Investments: Why and How?

It’s never just about the building… The early 16th century definition of “fa-cil-i-ty” denotes “the means or unimpeded opportunity for doing something.” Medical buildings are expensive tools that support our healthcare delivery systems, and they have very, very long useful lives. These “tools” exist to facilitate the delivery system’s longest-range strategic goals and ever-evolving operational […]

Planning with the Quadruple Aim in Mind

Since its introduction in 2007, healthcare leaders have championed the Triple Aim, grappling with the challenges we know all too well today: curbing costs of care and advancing access to quality, safe, equitable, and evidence-based care. The revolutionary framework published in Health Affairs paved the path towards better health in this country but left out […]

What If They Built It – Would Patients Come?

The Impact of Free-Standing Emergency Centers and Retail Clinics on Patient Access Patterns Introduction One of our clients recently asked us to identify the impact of the development of Free Standing Emergency Departments/ Hospitals on the market and on their hospitals specifically. State laws vary with respect to the rules and regulations regarding these new […]

Is Panel Size an Appropriate Metric?

A Population Based Approach to Right-Sizing Your Primary Care Panels As healthcare markets continue to consolidate, addressing service distribution and redundancy is increasingly important.  One of the more confounding challenges is how to right-size the primary care network to support access and streamline cost structure. What clinical resources are required to serve a given population? […]

What Operational Drivers Are Most Important to Your Ambulatory Facility Plans?

There is a famous saying that “form follows function.”  While there are hundreds of operational variables in running an outpatient practice, there are a few that have the greatest impact on the scale and scope of your ambulatory buildings. High level operational planning drivers that have the greatest impact on total space requirements include: Clinical […]

Virtual Care Is Getting Real

It can take 2-3 hours for a 20-minute doctor’s visit: getting to the clinic & parking, waiting, getting home. And, it’s not just the patient, but often a family member/caregiver that also disrupts their day for a 20-minute visit. “Windshield time” for specialists can be disruptive to them too. To improve access in a system, […]

In Primary Care, Is Two Better Than One?

There is a lot of momentum around primary care medical home (PCMH) and team based care.  In the various pilots and implementation, we see around the country, there is no one “right” answer for team size and configuration, panel size per team member, etc. Most teams include some contribution of behavioral health, social work, case […]

Do you have most of the data you need for planning your ambulatory care network?

Looking at your own existing data to answer “Where?” and “How Big?” Planning an ambulatory care network can be challenging, especially since ambulatory data can be lacking.  While better demand data is on the horizon, some health systems are already using claims data as well ethnographic/market segmentation to put together the demand & supply picture of […]